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Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders may take an additional 1-2 days to process and ship during new product launches or promotional events. Thank you so much for your patience!
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer free shipping for orders over $75. Free shipping applied at checkout, no code necessary!
International Shipping Rates and Estimates
We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. See Girl Glow is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at contact[@]seegirlglow.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
The following items are final sale and cannot be returned: soap, hand cream, bath soak, ritual oil.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact[@]seegirlglow.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at contact[@]seegirlglow.com or use the contact form on the Contact page.